Privacy Policy

Smart TechInfo Technician App

Smart TechInfo ("we", "our", "us") respects the privacy of technicians who use our Technician App. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

Information We Collect

We may collect the following information to provide and improve our services:

  • Name, phone number, and email address
  • Profile photo and service-related details
  • Job activity, service status, and customer feedback
  • Device information and app usage data
  • Location data (used only to assign nearby service jobs)

How We Use Your Information

The information we collect is used to:

  • Verify technician identity
  • Assign and manage service requests
  • Enable communication between technicians and customers
  • Improve app performance and service quality
  • Ensure safety, security, and fraud prevention

Location Usage

Location access is used only during active service operations to assign nearby jobs and improve response time.

We do not sell location data, and it is never used for advertising or marketing purposes.

Data Sharing

We do not sell or trade personal data. Information may be shared only:

  • With customers, solely for service fulfillment
  • With internal teams for operations and technical support
  • When required by law or legal authorities

Data Security

We take reasonable and appropriate measures to protect technician data using industry-standard security practices.

However, no digital system is completely secure, and we cannot guarantee absolute protection of data.

Your Choices

  • You may update your profile information at any time within the app
  • You may also request account deactivation or data removal by contacting us

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

smarttechinfo68@gmail.com
9685530890
Mandav Road, Dhar, India

Last updated: January 17, 2026